Order Status

Enter your details to inquire about your order's current status. Easily track your orders, check for updates, and receive timely delivery information. Know the status of your order, hassle-free.

Order Status

How Do I Find My Order Number?

We'll send your order number to your shopping email right after you place your order. Your order number is a 13-digit code. If you haven't received a confirmation email, be sure to check your email's spam folder.

Which Email Address Should I Use?

You should use the same email address you used when placing your order. This is the email address where we sent your order number. Please make sure to enter the correct email address; otherwise, you won't be able to view your order status.

How Often Is Tracking Information Updated?

At Dopoid, we use live and automated systems to keep tracking information up to date. This means you'll always have the latest information about your order. If you prefer to check manually, you can easily do so on the tracking page.

How Can I Contact Customer Support for Assistance?

If you have any questions or need help with your order, please let us know. You can reach our friendly customer support team. We're here to assist you!

How Can I Check My Order Status?

To check your order status, follow these simple steps:

  1. Enter the 13-digit order number we sent to your email in the "Order number" box.

  2. Type in the email address you used to place your order in the "E-Mail" field.

  3. Once you've filled in this information, click the "Check Order" button.

  4. You'll be able to see the status of your order and how much of it has been delivered on the next page.

Frequently Asked Questions

Find answers to common questions about your orders in our FAQ section. From tracking your order status to order modifications, we've got you covered.

You can easily check your order status by entering your order number and email address on our Order Status page. We'll provide you with real-time updates.

Unfortunately, we cannot modify orders once they are placed. Please ensure your order details are correct before finalizing your purchase.

If your order status hasn't updated for an extended period, please contact our customer support team. They'll assist in resolving any issues and provide you with the necessary information.

You can find your order number in the confirmation email we sent when you placed your order. If you can't locate it, reach out to our customer support for assistance.

No, order tracking is provided free of charge. We believe in keeping you informed without any extra cost.

Delivery times vary by order size and your order queue, but usually, the delivery of your order starts within 10 minutes after confirmation.